Many
social networking sites were developed with the hopes that they would be used
to connect friends with one another. It
was not long after this that social networking sites were being developed in
order to foster relationships with possible love interest. Now you see social networking sites being
used in the classroom as educational tools.
Based on this rapid growth across varying fields, it is really not that
big of a stretch to believe that social networking sites are now making a place
for themselves in the professional workplace.
Social
networking applications have been designed that share many of the same
characteristics of Facebook. These
applications allow employees that work for the company to connect with one
another. Social networking applications
are designed to increase productivity. They
are each encouraged to set up a profile.
This profile might include information such as what their job responsibilities
are, education, special training, and work history.
These
social networking applications allow employees to form multiple groups. One of the benefits of this is that employees
who are working as a team can form a group dedicated specifically to that
project. This allows for a virtual file
where all group members can find information within a few click of a
mouse. Group members can follow one
another allow them to receive status updates that are important in their
workplace on their newsfeed.
Social
networking applications are slowly beginning to replace the use of email in
some workplaces. This movement is being
met with some resistance though. In
order for this new form of communication to be effective all of a company’s
employees need to commit to it. The
transition from email to social networking seems go better if all group leaders
are completely behind its use. Some
companies have also tried making it a game and/or competition.
Email
systems have been in operation for over 50 years. (Dow Jones & Company, 2012) Over the years many upgrades have been made
to the systems. Employees are comfortable
with using them. Clients are comfortable
with using them as a form of communication.
Since many companies are required to keep documentation of their communication
with clients, company email has provided a great storage bin. How will social networking application fulfill
this role?
There
is also some question as to how employees can search for older documents using
social networking applications. This
will be particularly problematic for companies that employee millions of
people. Millions of employees equals
millions of updates on a daily basis.
This is allows for great communication flow, but can also become
somewhat overwhelming. Heavy use can
also make looking for an older document challenging if there is not an adequate
history bank that the employees can use to search for historical
documents.
Another
concern with these new applications will be controlling viruses. Although these applications are relatively
safe compared to public social networking sites, nothing is fool proof. This foreseeable problem is something that
companies can prepare for by educating their employees and increasing their
software security.
There
is still a lot of room for the develop of social networking applications in the
workplace, but what we have seen so far is a very promising start. The overall goal is to unify employees of a
company.


At my old job the manager would send messages though Facebook to connect with people because he knew people checked Facebook more than they checked their email. Personally, I like to use email as a form of formal communication. I really don't think jobs should be sending Facebook messages to connect with employees. I don't think its very professional for someone to sit on Facebook at work.
ReplyDeleteI do wish more companies used Facebook for personal information though. Its hard to know information about a company or business when they don't have a website or Facebook account.